Responsible Gaming

1. Our Commitment

For us at Dracula Casino, play is meant to stay entertainment — not a route to income or a way to avoid life's pressures. We take responsibility for offering a safe setting and the practical tools that let you keep control of your sessions. Most players gamble sensibly, and our aim is to help that remain the norm.

2. Recognising the Warning Signs

It may be time to step back if you notice yourself doing any of the following:

• Playing for longer or spending more than you had planned.
• Trying to win back what you have already lost.
• Borrowing money or selling belongings to keep playing.
• Turning to gambling when stressed, anxious, or low.
• Letting work, study, family, or friendships slip because of it.
• Feeling guilt, worry, or irritation about how much you gamble.

3. Player Control Tools

Built into your account are a set of free tools that help you stay on top of your play:

• Deposit limits — set a ceiling on daily, weekly, or monthly deposits.
• Loss & wager limits — define the most you can stake or lose.
• Session reminders — receive alerts on how long you have been playing.
• Reality checks — break to review your activity at intervals you set.
• Time-out — step away for anything from 24 hours to 6 weeks.

Each of these can be switched on whenever you like from your account settings, or through our support team.

4. Self-Exclusion

When a longer pause is what you need, self-exclusion shuts off access to your account for 6 months, a year, or for good. Throughout that time we will decline your wagers and take you off our marketing lists. A self-exclusion cannot be lifted before the period you selected has run its course.

5. Protection of Minors

Gambling is reserved for adults who meet the legal age in their province or territory. We check the age of every registrant and back filtering tools such as Net Nanny and FamiSafe, which help parents and guardians block access on shared devices. Keep your login details well out of reach of anyone under the legal age.

6. Tips for Safer Play

• Decide on a budget before you start and hold to it.
• Stake only money you can comfortably afford to lose.
• Think of gambling as a pastime, not a source of income.
• Resist the urge to chase your losses.
• Break often, and avoid playing while upset or under the influence.
• Keep gambling in balance with other things you enjoy.

7. Where to Get Help

If gambling is taking a toll on your life, confidential help is available right across Canada:

• ConnexOntario — 1-866-531-2600 · connexontario.ca
• Responsible Gambling Council — responsiblegambling.org
• Canada Safety Council / Problem Gambling — provincial helplines available 24/7.
• GamCare — gamcare.org.uk

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